Zip-up Hoodie

1. Regarding Returns and Exchanges
This product is categorized as an event-related item. Once an order is placed, no refunds or exchanges will be accepted for any reason (including but not limited to personal reasons, change of preference, incorrect size, or failure to check the shipping schedule in time). Please confirm the product details and your purchase intention before placing your order.

2.Shipping Time
The purchased items will be shipped gradually within 60 days after the event ends. In case of force majeure (such as natural disasters, epidemics, or logistics disruptions) that results in a shipping delay, a separate notice will be provided.

3. Regarding Quality Issues
If you receive an item with a quality issue (such as severe damage, obvious stains, or incorrect items), please contact the after-sales email: [info@bi131shop.com] within 3 days of receipt and provide a complete unboxing video as proof. After verification, we will offer a reasonable after-sales solution.

4. Minors
Minors must make purchases under the supervision and with the consent of a guardian.